AI Disclaimer

 

Navia AI Assistant / naviaassist.com

Last updated: 05.05.2026

This AI Disclaimer explains how artificial intelligence is used within the services provided by Navia EOOD / Navia LTD, UIC/EIK 208760135 (“Navia”, “we”, “us”, or “our”), including the Navia AI Assistant and other AI-powered tools integrated into our website and client solutions.


1. Use of Artificial Intelligence

Navia uses artificial intelligence technologies, including large language models and automated systems, to support communication, generate responses, assist with user inquiries, analyze information, and provide structured outputs such as summaries, suggestions, or lead qualification.

These systems may be integrated into: our website (naviaassist.com); client websites using Navia AI Assistant; internal dashboards and automation tools; custom-built digital solutions provided to clients.


2. Nature of AI-Generated Content

All responses generated by the Navia AI Assistant or other AI-powered features are: automatically generated; based on user input, predefined instructions, and AI model behavior; not created by a human in real time; subject to limitations inherent to artificial intelligence.

AI-generated outputs may be: incomplete; inaccurate; outdated; misinterpreted; not suitable for a specific context or decision.


3. No Professional Advice

Navia AI systems do NOT provide: legal advice, medical advice, financial advice, tax advice, engineering or safety-critical guidance, or any other form of regulated professional consultation. Any information provided through AI systems is for general informational purposes only.

Users must not rely on AI-generated content as a substitute for professional advice.
For important decisions, users should consult a qualified professional.


4. User Responsibility

By using Navia AI Assistant or any AI-powered functionality, you acknowledge that: you are responsible for how you interpret and use the information provided; you will independently verify critical or sensitive information; you will not rely solely on AI-generated responses for decisions involving risk, finances, legal matters, health, or safety; you will not input sensitive or confidential data unless necessary.


5. Input Data and Accuracy

The quality and relevance of AI-generated responses depend heavily on the information provided by the user. If user input is unclear, incomplete, or inaccurate, the output may also be affected. Navia does not guarantee that AI-generated responses reflect real-world conditions, current regulations, or the latest information.


6. Continuous Improvement

Navia may use interaction data, including anonymized or aggregated inputs, to improve AI performance, accuracy, and user experience.

This may include: refining prompts and system behavior; improving response quality; detecting misuse or errors; optimizing automation flows.


7. Third-Party AI Providers

Navia AI systems may rely on third-party AI service providers, including external APIs.

As part of the functionality: user messages and relevant context may be processed by such providers; data handling may be subject to the policies of those providers; processing may occur outside the European Economic Area. Navia takes reasonable steps to use trusted providers and limit data exposure where possible.


8. Service Limitations

Navia does not guarantee: that AI responses will always be accurate or complete; that the system will understand every request correctly; that the service will be uninterrupted or error-free; that outputs will meet specific expectations or business outcomes.

The AI functionality is provided “as is” and “as available”.


9. Business Use and Lead Qualification

When used for business purposes (e.g. lead generation, client communication), Navia AI Assistant may: collect and structure user input; suggest lead quality or intent; generate summaries or recommendations.

These outputs are indicative only and should always be reviewed by a human before taking action.


10. Liability Disclaimer

To the maximum extent permitted by law, Navia shall not be liable for: decisions made based on AI-generated content;
business losses or missed opportunities; incorrect or incomplete information;
misinterpretation of responses; any damages resulting from reliance on AI outputs.


11. Transparency

Navia aims to ensure that users are aware when they are interacting with an AI system. The Navia AI Assistant is not a human representative.


12. Contact

For questions regarding the use of AI within our services:

Navia EOOD / Navia LTD
UIC/EIK: 208760135
Email: info@naviaassist.com
Website: naviaassist.com