Cookie Policy

Navia AI Assistant / naviaassist.com

Last updated: 05.05.2026

This Cookie Policy explains how Navia EOOD / Navia LTD, UIC/EIK 208760135, uses cookies, local storage, and similar technologies when you visit naviaassist.com or interact with the Navia AI Assistant.

For the purposes of this policy, “Navia”, “we”, “us”, or “our” refers to Navia EOOD / Navia LTD.

What are cookies and similar technologies

Cookies are small text files that are stored on your device when you visit a website, they help websites function properly, remember user preferences, and improve user experience.

In addition to cookies, we may use browser local storage or similar technologies that allow data to be stored directly in your browser for functionality purposes.

How Navia uses cookies and local storage

Navia uses cookies, local storage, and similar technologies to ensure the proper functioning of the Navia AI Assistant, to remember user preferences, to maintain chat sessions, to improve user experience, and to ensure the security of the service.

The Navia AI Assistant may store data in your browser including language selection, visitor or session identifier, previous chat messages, conversation context, and technical data necessary for maintaining the chat functionality.

This allows the assistant to recognize returning users, continue conversations, and provide a consistent experience without requiring repeated input.

Types of data stored

Depending on your interaction with the website or the chat, we may store information such as selected language, session identifiers, chat history, timestamps, technical interaction data, and basic usage information required for the operation of the assistant.

This data is stored locally in your browser and may persist until it is manually cleared or overwritten.

Purpose of using these technologies

We use cookies and local storage for purposes including enabling the chat functionality, maintaining conversation continuity, improving system performance, ensuring security and preventing abuse, remembering user preferences, and optimizing the overall user experience.

These technologies are essential for the proper functioning of the Navia AI Assistant and cannot always be disabled without affecting the service.

Third-party services

Navia may rely on third-party services such as AI providers, hosting providers, and infrastructure services, some of which may also use cookies or similar technologies as part of their functionality.

We do not control third-party cookies directly, and users should review the privacy policies of those providers for more information.

Payment and Billing Technologies

Payment and billing-related services such as Stripe may also use cookies, session technologies, or similar mechanisms necessary for secure payment processing, fraud prevention, recurring subscription management, checkout functionality, and payment authentication.

These technologies may be used during checkout, subscription management, recurring billing operations, or payment verification processes.

Subscription and Payment Functionality

Cookies, local storage, and similar technologies may also be used in connection with subscription management, recurring billing functionality, payment verification, fraud prevention, and maintaining secure payment sessions.

Managing cookies and local storage

Users can control or delete cookies and local storage through their browser settings, most browsers allow you to block cookies, delete stored data, or configure preferences for different websites.

Disabling or removing cookies or local storage may affect the functionality of the Navia AI Assistant and may prevent certain features from working correctly.

Consent

By continuing to use naviaassist.com or interacting with the Navia AI Assistant, you acknowledge and agree to the use of cookies, local storage, and similar technologies as described in this policy.

Where required by law, users may be presented with a cookie notice or consent banner before non-essential technologies are used.

Changes to this Cookie Policy

We may update this Cookie Policy from time to time, any updates will be published on this page with a revised “Last updated” date.

Continued use of the website or service after changes are published constitutes acceptance of the updated policy.

Contact

For questions regarding this Cookie Policy, you may contact us at:

Navia EOOD / Navia LTD
UIC/EIK: 208760135
Email: info@naviaassist.com
Website: naviaassist.com